Xoro HRK 8750 CI+ (Kabel-Receiver DVB-C) - Handbuch (Seite 95)

ENG-49
Engl
ish
Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:
x
Tel.: +49 40 77 11 09 17
x
Fax: +49 77735515
x
Internet: www.xoro.de/support
Symptom Correction
No DVB-C reception /
serious distortion by
mosaics or artefacts/
freeze pictures
x
No DVB-C reception in your region.
x
Retry the Auto Scan.
x
Contact your Cable Network Provider
No power
x
Plug the power cord into the outlet tightly and turn on the
power.
Can not scan programs
x
Adjust the dish
x
Refer settings for searching
No picture / no coloured
pictures x
Control the connection to the TV set.
x
Control the video output mode in the setup.
x
TV channel or program is scrambled
x
Pay attention to the AV settings
Remote control does not
work
x
Change the batteries.
x
Operate within normal range (max. 5 meters, 30 °)
x
The sensor is pointed to by bright light.
No sound
x
Cancel Mute. Press MUTE button
x
Increase volume. Press VOL+ button
x
Pay attention to connection to TV set or amplifier.
Audio / Subtitle without
function or can no choose
x
Change audio track (press AUDIO button)
x
Change subtitle track (press SUB button)
x
Other audio track is not supported
x
Subtitles are not supported by broadcaster
No Recording
No Playback
x
No USB memory are connected.
x
No free space on the storage.
x
Do not playback any files which are not specified
x
see page 47 (DVR Set!)
Recording has jerkings or
other mal functions
x
The connected storage is too slow. Please use only USB-
Sticks with 16 GB or higher.
x
Please control the reception quality of the dish and align
them for getting better quality.