Philips BlueTouch-Schmerztherapiegerät Benutzerhandbuch
Seite 45

Problem
Possible cause
Solution
The LED lights do not
go on.
The rechargeable batteries
are empty.
Recharge the BlueTouch Pain Relief Patch (see
chapter ‘Charging’).
If you charged the
BlueTouch Pain Relief Patch
and the LED lights do not
go on, the pain relief patch
is probably broken.
Contact Philips
The BlueTouch Pain
Relief Patch suddenly
switches off.
The preset treatment time
is finished.
The BlueTouch Pain Relief Patch has been
programmed to switch off automatically after the
treatment time in the selected treatment mode
has elapsed.
The rechargeable batteries
are empty.
Charge the BlueTouch Pain Relief Patch (see
chapter ‘Charging’).
The infrared sensor is
blocked.
Check the position of the patch in the strap.
Make sure the strap does not cover the infrared
sensor. If the infrared sensor is not covered but
the BlueTouch Pain Relief Patch still switches off, it
is probably broken. In that case, contact Philips.
The skin temperature is
too high.
Check if you do not wear too many or too thick
clothes over the BlueTouch Pain Relief Patch
during treatment.
The adapter becomes
warm during charging.
This is normal.
No action required.
The charging light
does not go on
when the small
plug is inserted into
the socket on the
connection panel.
The adapter is not inserted
or not inserted properly
into the wall socket.
Insert the small plug into the socket for the small
plug on the connection panel and insert the
adapter into a wall socket.
The wall socket is not live.
Connect another appliance to the same socket
to check if the socket is live. If the wall socket is
live, but the BlueTouch Pain Relief Patch does not
charge, contact Philips.
The charging light
does not go on when
I connect the micro
USB cable.
The micro USB plug is not
inserted into the micro
USB socket properly or
is not connected to the
computer or USB charger
properly.
Insert the micro USB plug into the micro USB
socket properly and check the connection to
the computer or the charger. Make sure the
computer or charger is switched on.
The BlueTouch Pain
Relief Patch becomes
warm during use.
This is normal.
No action required.
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