Florabest FLB 3000 A1 - Handbuch (Seite 40)

39
GB
tee period has expired any repairs required will be
chargeable.
Scope of the guarantee
The device has been carefully manufactured in
accordance with strict quality guidelines and has
been thoroughly examined prior to delivery.
The guarantee applies to material and manufactur-
ing defects. This guarantee does not extend to prod-
uct parts that are subject to normal wear and tear
and can therefore be considered as wearing parts
or for damage to fragile parts such as switches, re-
chargeable batteries or parts made from glass.
The guarantee is void if the product has been dam-
aged, has not been used properly or has not been
properly maintained. For the product to be consid-
ered to have been used properly all of the instruc-
tions contained within the operating instructions
must have been observed. Any applications or han-
dling that the operating instructions advise against or
warn about must certainly be avoided.
The product is intended solely for private use and
not for commercial use. The guarantee is void in
the event of misuse or improper handling, the use
of force and in the event of intervention by service
centres that are not authorised by us.
Processing of warranty claims
In order to guarantee the rapid processing of your
issue please adhere to the following instructions:
• Please have the sales receipt and the article
number (e.g. IAN 12345) available as proof
of purchase, for all enquiries.
• Please refer to the type plate, engraving, the
cover page of your operating instructions (bot-
tom left) or the adhesive label on the rear or
underside of your device, for the article number.
• In the event of a functional fault or defect please
contact the service department below by tele-
phone or email in the first instance. You will then
receive further details on how to proceed with
your complaint.
• After consultation with our customer service
personnel you can send a product reported as
defective in to the service address provided free
of charge along with the sales receipt (till slip)
and the details of where the fault lies and when
it occurred.
In order to avoid acceptance problems and addi-
tional costs please ensure that you use only the ad-
dress provided to you or consult with your sales cen-
tre. Ensure that the shipping is not implemented
“freight-collect” via bulk goods shipping, ex-
press shipping or using any other special cargo
service. Please send in the device along with all ac-
cessory parts included in the sale and ensure that it is
appropriately and securely packaged.
Repair service
You can have repairs carried out, outside the
guarantee, by our service department, subject
to charge. They will be happy to prepare a cost
estimate for you. We can only deal with devic-
es that have been sent in appropriately pack-
aged and shipped to us postage-paid. Atten-
tion: Please send you device cleaned and with
details on the defect to our service department.
Packages shipped “freight-collect” via bulk
goods shipping, express shipping or using
any other special cargo service will not be
accepted. We will dispose of the defective de-
vice you send in free of charge.
Service centre
Service
phone: 0845 693 9277
email: [email protected]
IAN 96872
www.international-service.info
Supplier
Please note that the following address is not a ser-
vice address. Please contact the aforementioned
service centre in the first instance.
J&M Distribution Systems Ltd
Unit E
Clayton Works Business Centre
Midland Road
Leeds, LS10 2RJ
Spare parts
Collection bag Art.-No. 74200195
Shoulder harness Art.-No. 74200191
GB
GB