Repair service – Florabest FAT 18 B2 Benutzerhandbuch

Seite 36

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36

GB

If.the.defect.is.covered.by.our.guarantee,.

you.will.receive.either.the.repaired.product.

or.a.new.product..No.new.guarantee.pe-

riod.begins.on.repair.or.replacement.of.the.

product.

Guarantee.Period.and.Statutory.

Claims.for.Defects

The.guarantee.period.is.not.extended.by.

the.guarantee.service..This.also.applies.for.

replaced.or.repaired.parts..Any.damages.

and.defects.already.present.at.the.time.of.

purchase.must.be.reported.immediately.af-

ter.unpacking..Repairs.arising.after.expiry.

of.the.guarantee.period.are.chargeable.

Guarantee.Cover

The.equipment.has.been.carefully.pro-

duced.in.accordance.with.strict.quality.

guidelines.and.conscientiously.checked.

prior.to.delivery.

The.guarantee.applies.for.all.material.and.

manufacturing.defects..This.guarantee.

does.not.extend.to.cover.product.parts.that.

are.subject.to.normal.wear.and.may.there-

fore.be.considered.as.wearing.parts.(e.g..

filters.or.attachments).or.to.cover.damage.

to.breakable.parts.(e.g..switches,.batteries,.

or.parts.made.of.glass).

This.guarantee.shall.be.invalid.if.the.prod-

uct.has.been.damaged,.used.incorrectly.or.

not.maintained..Precise.adherence.to.all.of.

the.instructions.specified.in.the.operating.

manual.is.required.for.proper.use.of.the.

product..Intended.uses.and.actions.against.

which.the.operating.manual.advises.or.

warns.must.be.categorically.avoided.

The.product.is.designed.only.for.private.

and.not.commercial.use..The.guarantee.

will.be.invalidated.in.case.of.misuse.or.

improper.handling,.use.of.force,.or.inter-

ventions.not.undertaken.by.our.authorised.

service.branch.

Processing.in.Case.of.Guarantee

To.ensure.quick.handling.of.you.issue,.

please.follow.the.following.directions:

•. Please.have.the.receipt.and.item.

number.(e.g..IAN.12345).ready.as.

proof.of.purchase.for.all.enquiries.

•. Please.find.the.item.number.on.the.

rating.plate,.an.engraved.plate.on.the.

front.page.of.your.manual.(bottom.left).

or.as.a.sticker.on.the.back.or.bottom.

•. Should.functional.errors.or.other.de-

fects.occur,.please.initially.contact.the.

service.department.specified.below.

by.telephone.or.by.e-mail..You.will.

then.receive.further.information.on.the.

processing.of.your.complaint.

•. After.consultation.with.our.customer.

service,.a.product.recorded.as.defec-

tive.can.be.sent.postage.paid.to.the.

service.address.communicated.to.you,.

with.the.proof.of.purchase.(receipt).

and.specification.of.what.constitutes.

the.defect.and.when.it.occurred..In.or-

der.to.avoid.acceptance.problems.and.

additional.costs,.please.be.sure.to.use.

only.the.address.communicated.to.you..

Ensure.that.the.consignment.is.not.sent.

carriage.forward.or.by.bulky.goods,.

express.or.other.special.freight..Please.

send.the.equipment.inc..all.accessories.

supplied.at.the.time.of.purchase.and.

ensure.adequate,.safe.transport.pack-

aging.

Repair Service

For.a.charge,.repairs.not.covered.by.the.

guarantee.can.be.carried.out.by.our.serv-

ice.branch,.which.will.be.happy.to.issue.a.

cost.estimate.for.you.

We.can.handle.only.equipment.that.has.

been.sent.with.adequate.packaging.and.

postage.

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