Repair service – Florabest FAT 18 B2 Benutzerhandbuch
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GB
If.the.defect.is.covered.by.our.guarantee,.
you.will.receive.either.the.repaired.product.
or.a.new.product..No.new.guarantee.pe-
riod.begins.on.repair.or.replacement.of.the.
product.
Guarantee.Period.and.Statutory.
Claims.for.Defects
The.guarantee.period.is.not.extended.by.
the.guarantee.service..This.also.applies.for.
replaced.or.repaired.parts..Any.damages.
and.defects.already.present.at.the.time.of.
purchase.must.be.reported.immediately.af-
ter.unpacking..Repairs.arising.after.expiry.
of.the.guarantee.period.are.chargeable.
Guarantee.Cover
The.equipment.has.been.carefully.pro-
duced.in.accordance.with.strict.quality.
guidelines.and.conscientiously.checked.
prior.to.delivery.
The.guarantee.applies.for.all.material.and.
manufacturing.defects..This.guarantee.
does.not.extend.to.cover.product.parts.that.
are.subject.to.normal.wear.and.may.there-
fore.be.considered.as.wearing.parts.(e.g..
filters.or.attachments).or.to.cover.damage.
to.breakable.parts.(e.g..switches,.batteries,.
or.parts.made.of.glass).
This.guarantee.shall.be.invalid.if.the.prod-
uct.has.been.damaged,.used.incorrectly.or.
not.maintained..Precise.adherence.to.all.of.
the.instructions.specified.in.the.operating.
manual.is.required.for.proper.use.of.the.
product..Intended.uses.and.actions.against.
which.the.operating.manual.advises.or.
warns.must.be.categorically.avoided.
The.product.is.designed.only.for.private.
and.not.commercial.use..The.guarantee.
will.be.invalidated.in.case.of.misuse.or.
improper.handling,.use.of.force,.or.inter-
ventions.not.undertaken.by.our.authorised.
service.branch.
Processing.in.Case.of.Guarantee
To.ensure.quick.handling.of.you.issue,.
please.follow.the.following.directions:
•. Please.have.the.receipt.and.item.
number.(e.g..IAN.12345).ready.as.
proof.of.purchase.for.all.enquiries.
•. Please.find.the.item.number.on.the.
rating.plate,.an.engraved.plate.on.the.
front.page.of.your.manual.(bottom.left).
or.as.a.sticker.on.the.back.or.bottom.
•. Should.functional.errors.or.other.de-
fects.occur,.please.initially.contact.the.
service.department.specified.below.
by.telephone.or.by.e-mail..You.will.
then.receive.further.information.on.the.
processing.of.your.complaint.
•. After.consultation.with.our.customer.
service,.a.product.recorded.as.defec-
tive.can.be.sent.postage.paid.to.the.
service.address.communicated.to.you,.
with.the.proof.of.purchase.(receipt).
and.specification.of.what.constitutes.
the.defect.and.when.it.occurred..In.or-
der.to.avoid.acceptance.problems.and.
additional.costs,.please.be.sure.to.use.
only.the.address.communicated.to.you..
Ensure.that.the.consignment.is.not.sent.
carriage.forward.or.by.bulky.goods,.
express.or.other.special.freight..Please.
send.the.equipment.inc..all.accessories.
supplied.at.the.time.of.purchase.and.
ensure.adequate,.safe.transport.pack-
aging.
Repair Service
For.a.charge,.repairs.not.covered.by.the.
guarantee.can.be.carried.out.by.our.serv-
ice.branch,.which.will.be.happy.to.issue.a.
cost.estimate.for.you.
We.can.handle.only.equipment.that.has.
been.sent.with.adequate.packaging.and.
postage.